Job Information
YKK AP America Inc. TOTAL REWARDS BUSINESS PARTNER in Atlanta, Georgia
Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
Position Summary
The Total Rewards Business Partner is a support contact for all benefits, leave adminstration and payroll responsibilities. This role requires exceptional attention to detail, deadline driven, problem solving and excellent service support. This role assists with the preparation and processing of compliant payrolls for all companies while working closely with the Human Resources and Finance departments.
Essential Functions and Key Responsibilities
Benefits Administration – 50%
Assist in performing all necessary and ongoing benefits-related administrative tasks including:
Processing new hire and open enrollment changes
Processing life change events
Managing the evidence of insurability process to ensure accuracy and compliance of the enrollment and self-billing process
Act as the employee point of contact to assist employees with enrollment and change processes, including helping employees utilize our HRIS (SuccessFactors Employee Central) system and to access requested information
Participate on the project team to roll out an effective annual enrollment each year
Process all COBRA qualifying events through Wex/Discovery Benefits to ensure compliance
Assist with monthly benefits-related billing and reconciliation of all benefits
Create reports and reconcile internal and external data
ACA compliance
1095C process at year-end
Leave Administration – 20%
Manage leave cases from initiation to completion, ensure highest level of customer service and responsiveness throughout the LOA process with associates, managers, our HR team and 3rd party vendors
Send applicable paperwork and required forms (FMLA, STD, LTD, ADA) to employees
Answer employee inquiries on FMLA/disability/ADA
Submit FMLA and carrier disability leave forms for processing
Follow-up with carriers on the status of disability leave claims
Work with carriers to resolve employees’ claims issues
Oversee integration of leaves (i.e. Workman's compensation with FMLA) and integration with other functions (benefits during LOA, payroll).
Collaborate with the Risk Management department and 3rd party administrator for workers compensation claims as it relates to FMLA.
Communicate with employees on leave re: status of claims, expected return to work dates, providing updated medical documentation, etc.
Provide status updates to management
Monitor leave status and follow-up as needed
Payroll Administration (backup) – 30%
Prepare, process, calculate and audit weekly, multi-state, full cycle payroll for 1000+ employees ensuring accuracy and timeliness of payroll checks
Import and reconcile payroll data from the timekeeping system for payroll processing
Research and resolve payroll errors and exceptions to ensure proper payment. Consult with employees/managers to resolve payroll issues and questions
Work with payroll provider to ensure compliance in multi-state payroll reporting and tax payments.
Maintain payroll records and update payroll documentation as needed
Interpret and set up all earnings and deductions, including but not limited to adjustments, service awards, garnishment orders, child support deductions, personal protective equipment
Provides General Ledger support in relations to payroll journal and processing
Support annual payroll activities, including but not limited to W-2, Holiday Payout calculations and Annual Wage increases
Processes monthly and quarterly sales commissions and incentives. Track and calculate employee commission payments and accruals
Create ad hoc reports in UKG/SuccessFactors as needed
Additional duties may be assigned
General
Provides excellent service by accurately responding to employee and management inquiries in a timely and professional manner
Demonstrate continuous efforts to improve operations, streamline work processes and work cooperatively and jointly to provide quality team member support
Provide backup to Total Rewards Business Partner (Payroll Administrator)
Support the broader HR team in project related and ongoing administrative tasks
Qualifications and Skill Requirements
Benefit Administration
Minimum (three) 3 years experience of benefits administration, required.
Experience administering and participating in implementing benefit programs, preferred
Experience developing plan materials and communications for benefit programs, preferred
Knowledge of benefit plan design and administration for a variety of benefits including: medical, dental, vision, wellness, disability, life, voluntary benefits and 401(k).
Knowledge of benefit regulations such as, HIPAA, ERISA and COBRA.
Leave Administration
Minimum of (one) 1 year of HR Leave Administration experience, required
Experience with the Americans with Disabilities Act and Workers' compensation, preferred
Knowledge of state leave laws and compliance requirements
Payroll & Time/Attendance Administration
Minimum (three) 3 years of functional payroll experience in high volume weekly, multi-state, full cycle payroll for 1000 + employees, required
UKG HCM or UKG (Kronos) Workforce Central, preferred
UKG (Kronos) Workforce Dimensions or Workforce Ready, preferred
General
Proficiency with Microsoft Office (Excel, Word) and G-Suite, required
High School Diploma, required
Associate’s or Bachelor’s degree, preferred
Problem solving skills and the ability to work through root cause analysis in payroll and system issues
Detailed oriented and able to handle multiple activities, independently and as part of a team
Ability to prioritize and manage time effectively while working under pressure to meet strict deadlines
Ability to effectively communicate with team members at all levels
Exceptional computer skills required
Proficient in communicating clearly and effectively both verbally and in writing
Equal Opportunity Employer / Minorities / Women / Veterans / Disabled