Job Information
HP Inc. Collections Analyst - Intern with English in Bucharest, Romania
The HP Way is led by our shared values. We solve tough challenges by bringing out the best in each other, working in ways that are good for us and for the world.
... And we have fun doing it!
Heroes Academy@HP is an amazing learning experience, designed to create life-long opportunities that shape your future just the way you want it. Start here, grow here!
We've planned a 6-month (July - December) fulfilling learning path that will grant you access to business know-how, relationship management and all sorts of engaging activities that make up the HP Way.
Each month is designed to provide a unique learning experience during which you will become familiarized with the activities, culture and organization.
The Heroes Academy @HP Internship Program means :
Paid Internship (part time 6h/day)
Engaging Onboarding adventure
Exciting learning and development path
Buddy program experience
Great networking opportunities
Stimulating global culture
What will your day consist of?
You will be that amazing colleague that will go the extra mile to create a fabulous customer experience by:
You will lead communication with a key customer portfolio developing trusted relationship
You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
You will facilitate challenging solutions by involving other HP teams in working with the customer
You will advise the Credit Analysts, Sales, Account Management teams on collection risks
You will lead and/or participate in business enhancement projects across geographies
Your Profile:
Enrolled in University or graduating after January 2025
Independent with a positive attitude, strong willingness to discover and learn
Strong written and verbal communication skills
Fluency in English
Nice to have French skills
Excellent customer skills and incredible focus on trust and credibility to influence action
Ability to build relationship across teams and cultures
A unique voice and a talent to challenge status quo processes
Basic understanding of collection and financial concepts
Proven analytical skills coupled with willingness to continuously learn
Solid computer literacy, curious to work with various technical tools to gain efficiencies
And moreover, keeping things fun!
Your additional benefits package :
Flexible working schedule
Wellness programs, Medical services for you and family, Dental Plan, Fitness Programs, Kindergarten, Transportation, Vacation Vouchers
Vendors discount program (restaurants, cinema, clothing, and other)
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Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
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