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Insight Global Family Support Specialist in Lewiston, Maine

Job Description

The Family Support Specialist primarily responsible for providing intensive family preservation services using the programs model, to include crisis intervention, counseling, skill building, concrete services, and advocacy. In this role, you will simultaneously serve two to three families whose children are at imminent risk of out-of-home placement, or who are in placement and cannot be reunified without intensive in-home services. Services will primarily be rendered in client homes.

JOB RESPONSIBILITIES:

  • Conduct clinical interventions that are consistent with the programs standards, while using a range of clinical, concrete, and advocacy services to family members

  • Conduct data collection, and reporting in a thorough and timely manner

  • Provide client-interactive, comprehensive, strength and behavior-focused assessments

  • Work collaboratively with family members and referents in developing intervention goals and service plans directly related to the risk of out-of-home placement, while monitoring the progress, analyze barriers to goal achievement, and help families revise goals or plans as needed

  • Serve as a client and family advocate, while also providing concrete goods and services such as transportation as it relates to the family's goals and teach them how to meet these needs on their own

  • Serve as a back-up and support other practitioners, as needed

  • Comply with service definition and guidelines outlined in the programs standards for services

  • Assess the safety and structure of the home environment and use clinical strategies that promote safety

  • Maintain clear and concise documentation of treatment efforts

  • Available to clients 24 hours a day and 7 days a week, while also arranging the appropriate coverage, when needed

  • Keep up-to-date and accurate client progress notes for all clinical and counseling related activities and submit weekly production reports to supervisor in a timely manner in accordance with contract requirement, agency expectations, and program policy

  • Effectively utilize appropriate systems for data gathering, submission, and tracking client services rendered in accordance with time-bound expectations based on contract requirements, agency expectations, and program policy

  • Conduct weekly sessions with families as outlined in the programs standards

  • Work collaboratively with direct supervisor to implement quality enhancement or quality improvements plans

  • Establish and maintain referral and community resources

  • Facilitate flexible appointment times outside of regular business hours, and work nontraditional hours in the community, as needed

  • Attend weekly meetings with supervisor to review case plan and direction, and to evaluate client participation and progress

  • Attend weekly group consultation with the team to consult on cases

  • Keep abreast of community resources and refer families for support, as needed

  • Stay abreast of all agency, federal, and state regulatory requirements related to social services

  • Stay up-to-date on treatment modalities and complete trainings as required by funding sources, by attending conferences, seminars and journal reading

  • Complete other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

  • Bachelor's degree in Social Work, Social Sciences, Human Services, or related field of study from an accredited college with at least two (2) years of experience working with children and families in-home or a Master's degree in Social Work, Human Services, or related field of study from an accredited college with experience working with children and families

  • Demonstrated experience working with children and families from diverse cultures with sensitivity to cultural differences and norms

  • Demonstrated ability with providing excellent clinical and crisis intervention skills

  • Knowledge of state, community and agency resources

  • Excellent verbal and written communication skills

  • Capacity to engage, respect, and serve a wide range of clients with a nonjudgmental attitude, while empowering the clients served

  • Must have an ability to provide excellent and compassionate customer service

  • Ability to work independently and exercise a high level of confidentiality

  • Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite

  • Must be willing and able to work outside of normal business hours to include some evenings, weekends, and holidays to address client issues as they arise

  • Candidate must reside within sixty minutes of proximity to families being served

  • Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of the client.

  • Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.

  • Pass a criminal history screen, including state and local child protection agency registries null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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