This role reports directly to Credit Manager, Stryker Italy and is responsible to assigned customer portfolio and achieve annual target metrics.

Key Activities & Accountabilities

• coordinating with the Credit Manager

• Proactively manage debt collection on assigned Portfolio of accounts, minimizing the Company credit exposure and the risk of credits write off with a costant alignment with the Credit manager

• Issue the credit statements to clients using established guidelines, deadlines, procedures and process driven methodology

• Solve timely the queries from customers to facilitate payments

• Agree on payment plans with customers coordinating with the Credit Manager and ensure that they are adhered to

• Collect and analyze the reports from rating agency

• Review credit limits for both new and existing assigned customerscoordinating with the Credit Manager

• Timely purchase orders unblock if agreed with Credit Manager

• Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction

• Maintain a constant alignment on activities and next steps with the Credit manager and support on ad hoc projects when required

• Make sure that communication flows and collaboration with internal departments are properly managed in order to maintain an accurate position on customers' accounts

• Ensure that all prepared communications are reviewed in advance by the credit manager and accurately recorded/documented in timely manner

• Support during Statutory and internal Audit on Account Receivables

Education

Diploma in Finance/Business related subjects or Credit Management Accreditation

Fluent spoken and written English. Any other European language is a plus

Experience

1+ years of credit experience./ customer management experience

Competencies

Excellent communication skills on all levels

Ability to work on own initiative as well as part of a team

Good technical and analytical skills

Sense of urgency and ability to work in fast paced office environment

Deadline focused with ability to prioritise tasks

Flexible and multi-tasking ability to produce results

Effective problem solving skills

Ability to navigate Stryker system Oracle, MYDSO, Power BI

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.