Description

About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid.

This is why we are looking for an Account Rep.

Key job responsibilities

• Extend AWS coverage to subsidiaries, branches, spin-off & joint ventures of enterprise accounts and consistently generate new opportunities.

• Execution with guidance for business development plan, including market events delivery, leads and opportunities following up, sales strategy driving

• Support account manager (BDs) on leveraging internal resources and enhancing enterprise-level customers’ user experience.

• Work as a team, learn industrial knowledge and common scenario, and rapidly replicate successful cases and extend to related subsidiaries and branches.

• Help BDs understand demands and own opportunities of subsidiaries & branches. Make sure BD’s account strategy & marketing campaigns can be executed and efficiently implemented.

This role requires a high-functioning individual who is comfortable with the following (not exhaustive):

• Double credit quota with BD, to make sure they two have consistent sales goal, and Account Rep can be the backup of the strategic account workloads.

• Own part of penetration accounts in territory or some BUs or child accounts of the strategic accounts, to make sure Account Rep has dedicated account coverage.

• Familiar with AWS internal process with strong hands-on and trouble-shooting skill in assisting customer boarding process.

• KPI of incremental revenue target achievement of subsidiaries, branches, spin-off & joint ventures, new logo penetration, OPP created, activities logged, key deal process signed.

• Customer experience for Internet industry, including scenario innovation, business negotiation, deal closing

• Good presentation and operation skills and the ability to articulate complex concepts to cross functional audiences. Enjoy and able to learn quick, effective present on new technology and business, good at identify, facilitate and convince customers’ decision maker

• Good business acumen and selling skills in Cloud business; Deep understanding of cloud technology and AWS services with AWS SA associate certification or other equivalent certification proved;

• Cross function collaboration skills and strong execution ability

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.

#AWSGCR

We are open to hiring candidates to work out of one of the following locations:

Shenzhen, 44, CHN

Basic Qualifications

• 2 years of Enterprise account sales experience; proved the record of handling the complex situation or cases in Enterprise level accounts

• Knowledge of cloud computing, sales experience in cloud business is plus

• Understand the business and technical requirements of related industry, digital native business understanding is plus

Preferred Qualifications

• Experience with cloud solutions

• Strong presentation and communication skills, with the ability to articulate complex concepts to cross-functional audiences in business proficient English

• Amazon Web Services Certification is a plus