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Amazon Engineering Operations Technician, DC Communities in Ashburn, Virginia

Description

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

About the team:

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences:

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance:

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Key job responsibilities

  • Tasked with driving innovation while reducing operational costs in the facilities.

  • Drive projects with moderate complexity.

  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).

  • Perform rack installs, rack decommissioning, operational readings and facility management.

  • Provide key performance indicators to senior engineers.

  • Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

  • Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.

  • Ensure all safety procedures are adhered to while performing work.

  • Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.

  • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

  • Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.

  • Role may support more than one location/site.

  • Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder

  • Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds

  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

We are open to hiring candidates to work out of one of the following locations:

Ashburn, VA, USA

Basic Qualifications

  • High school or equivalent diploma

  • 3+ years of electrical and/or mechanical experience OR 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

  • 1+ years of experience MS Office Suite experience

Preferred Qualifications

  • 2+ years of Data Center Engineering Experience

  • Associates or Bachelor’s Degree

  • Proficiency with Microsoft Office products (excel, word) and web-based operational tools

  • Familiar with BMS and EPMS control systems and data collection/trending

  • Proficient with maintenance management software

  • Operating engineering license(s) such as DC II, DC III, or equivalent

  • Electrical or mechanical Journeyman License

  • CFC license (Universal or minimum Type II)

  • NFPA 70E Certification

  • Military Ratings/MOSs Navy: AD, AE, AM, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, GSE, GSM, FT, MM, MMN, EN, STG, STS, UT Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031; Coast Guard: AMT, AST, AET, EM, ET, MT, IT

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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