Pay Grade: L

Supervises, guides, and/or instructs the work assignments of subordinate staff. Conducts research involving data collection and analysis, develops and implements policy, and administers social services programs.

Under the broad supervision of the Access to Services Section Manager, serves as Team Lead for the Transitions and Options Counseling Team. Supervises staff responsible for the Care Transitions (Money Follows the Person and Nursing Home Transitions) and Options Counseling programs.

Role and Responsibilities:

• Serve as Team Lead for Care Transitions and Options Counseling programs.
• Oversee all aspects of contract management for Transitions and Options Counseling programs.
• Responsible for policy writing/revisions for Transitions and Options Counseling programs.
• Serve as subject matter expert for Transitions and Options Counseling programs in the DAS Data System (DDS).
• Appy for and manage grants related to Transitions and Options Counseling.
• Build partnerships with other state agencies and organizations including the twelve Area Agencies on Aging, Centers for Independent Living, and Department of Community Health.
• Ensure programs are monitored; provide feedback and technical assistance to contractors.
• Work with the Program Integrity Section of DAS to monitor Care Transitions and Options Counseling data and ensure accurate and timely reporting to grantors, federal and state entities, and provide technical assistance.
• Engage in required statewide travel and attend all required meetings/trainings related to care transitions and options counseling programs.
• Serve as team liaison to standing meetings, including Leadership Team and AAA meetings.
• Serve as an active team member for other program initiatives throughout the Division of Aging Services, including program workflows and other duties as assigned.

Core Competencies:

• Provides services and information to and honors all the States commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
• Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals. Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
• Delivers consistently required business results and meets achievable yet aggressive goals. Complies with quality standards and meets deadlines. Maintains focus on agency and State goals.
• Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
• Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
• Has excellent oral, written, presentation, and interpersonal communication skills.
• Is strongly proficient in the use of Microsoft Office Suite.
• Ability to work in a very fast-paced environment while effectively and accurately managing multiple projects simultaneously under tight deadlines.
• Ability to work independently with limited direction.