Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Microsoft Windows Server 2016/2019 implementation and management

• VMware ESX experience

• Public/private cloud management. Especially migration from onprem to cloud solution

Preferred Technical and Professional Experience

• Automation experience, especially IaaS (infrastructure as a code)

• Vulnerability management

• Microsoft Active Directory and federation services

• Provision a new VM from an existing hardened image, deprovision and terminate existing VMs

• Provision and harden VM, create an hardened image for future provisioning

• Change and update VM sizing, autoscaling and security configurations

• Create, add, update and delete users and groups on the VMs

• Patch the existing images based on Customer service request

• Patch the existing VMs based on the Supplier recommended guidelines

• Run and report periodic health checks on the running VMs

• Configure native backup and setup backup policies (frequency and retention) for the VMs

• Monitor the backup for failures, and retry

• Restore from backups as requested

• Troubleshoot VM level issues

• Coordinate with cloud provider for any VM level issues at the cloud provider level

• Troubleshoot and resolve OS related issues

• Coordinate with application teams for any application issues

• Configure the KPIs for VM and OS metrics

• Configure additional KPIs mutually agreed upon with Customer

• Create, Update and Enhance native deployment automation scripts for provisioning and de provisioning

• Create, update and manage the startup and shut down scripts for periodic startup and shutdowns

• Create and delete the native storage services (Storage Accounts)

• Apply user level access policies to the storage services

• Update the security and access permissions for the storage services

• Update the encryption, versioning and geo replication configuration for the storage services

• Update the frequency, retention period and storage lifecycle policies for the storage services

• Coordinate with cloud provider/Customer for storage service level issues (where applicable)

• Configure the KPIs for the various storage services (where applicable)

• Configure additional KPIs mutually agreed upon with Customer (where applicable)

Azure Certification

• Microsoft Azure Administrator

• Azure Database Administrator Associate

• Azure Solutions Architect Expert

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.