Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Senior Storage Administrator at Kyndryl are project-based subject matter experts in all things related to Storage infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Senior Storage Administrator is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl

There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow. Many of our Senior Storage Administrator are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Essential Roles & Responsibilities:

Installation and configuration of data protection server software and associated components, TSM and spectrum Storage and EMC DD.

Establishing replication between locations

Develop and implement automated solutions to support operational and SLA objectives.

Respond quickly and effectively to Storage issues and outages

Strong documentation skills along with the ability to train junior level personnel on day to day Storage tasks

Provide recommendations to improve design and reduce cost

Creation of reports for both clients and management

Participate in 24x7 on-call rotations for storage support

Provide technical leadership to more junior team members

Has experience working in a large storage environment with formal change management practices

Experience with Spectrum Protect , Spectrum Protect Plus preferred

Experience with Brocade and Cisco zoning required

Must be detail-oriented with good organization skills

Excellent troubleshooting skills

To provide 24x7 onsite Support.

Excellent oral and written communication skills, Need to participate in client meetings.

Handle regular day to day IT Infra operations.

Working on Service Desk tickets.

Coordinating with IT stake holders to fix the issues.

Participate in internal/external audits to showcase the IT compliance status.

Perform the IT related task and update the status higher management on regularly.

Participating in Day/Weekly status review meetings

Experience in Storage configurations.

Ability to obtain and maintain a Minimum Background Investigation (MBI)

Required Technical and Professional Experience

• Must have experience driving for engineering solutions and working across teams

• Extensive experience and judgment to plan and accomplish goals

• Ability to apply general rules to specific problems to produce conclusions and responses.

• Ability to communicate effectively, both verbal and written

• Strong process improvement experience

Preferred Technical and Professional Experience

• 10-15 years of overall experience in IT Storage Domain with proven experience in Storage Operations.

• Client Meetings, External Audit

• Experience in Spectrum protect,

• Experience in EMC DD

• Experience in TSM

• In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus

• Exceptional judgment and decision-making abilities

• Familiar with a variety of IT concepts, practices, and procedures

• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models

• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

• Strong analytical and problem-solving skills with high attention to detail

Qualification:

Bachelor’s degree in Computer Science, Information Technology, or related technical field.

Problem Solving:

Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment.

Candidate have to work in customer work hours- Asia Pacific (weekends and holidays as oncall staff).

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.