Job Information
ThermoFisher Scientific Account Manager Liquid Chromatography and Mass Spectrometry in Brussels, Belgium
Job Description
Account Manager Liquid Chromatography Mass Spectrometry
Thermo Fisher Scientific
When you join us at Thermo Fisher Scientific, you will become part of a smart, enthusiastic, and driven team that shares the passion to enable our customer to be successful. With the largest investment in R&D in the industry, you will have the products, resources, and opportunities to make a significant contribution to the world. We work and win together as a team, seek continues development with a ‘Can Do’ mentality.
The Role
As an Account Manager you are the lead point of contact for your accounts, and you have the primary responsibility for selling and supporting Chromatography and Mass Spectrometry Division (CMD) products. The assigned accounts represent customers where the analytical technology is expected to be robust and reliable, such as Pharma QA/QC, Environmental, Industrial, Food Safety and Healthcare.
The Thermo Fisher Scientific CMD portfolio covers a broad range of analytical instruments, consumables and services.
Liquid Chromatography, (U)HPLC
Ion Chromatography, (IC)
Trace Elemental Analysis (ICP-OES, ICP MS),
Mass Spectrometry (LC-MS/MS)
What you do
The Account Manager maintains effective and long-lasting customer relationships, develops opportunities for strategic growth of the account and works collaboratively and effectively to bring world class support and customer experience, making it easier for our customers to do business with Thermo Fisher Scientific.
You are the primary point of contact and provides sales expertise, guidance and help driving all CMD commercial activities within the account.
The Team
Together with fellow account managers you form an enthousiatic customer focused team that is supported at the technical level by Technical Sales Specialist and Sales Support colleagues. The Breda office with demo facility is a central point to connect with colleagues and customers.
Responsibilities:
Serve as the lead point of contact for all customer account management matters
Build, expand and maintain strong, long-lasting customer relationships
Collaborate and coordinate with technical sales and application support to provide the best solution for the customer
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts and customer stakeholders
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and identify areas of improvement to meet sales objectives
Forecast, track key account metrics, and prepare reports on account and territory status
Collaborate within sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Introduces new products and services as available and maintain awareness of market developments
Requirements:
Preferably, proven sales experience in analytical instrument market
Bachelor’s degree in the sciences or equivalent work experience
Commercial mindset, strongly motivated by desire to win new business
Provide right solution to the customer, through collaborative efforts with support colleagues
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
Excellent, listening, negotiating and presentation abilities
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Ability to meet deadlines
Strong verbal and writing communication skills, Dutch and English or French
Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s product portfolio
Ability to travel to customer locations up to 80%, may include overnight travel
Demonstrate Thermo Fisher Scientific values (https://www.thermofisher.com/nl/en/home/about-us/corporate-social-responsibility/approach.html) – Integrity, Intensity, Innovation and Involvement
We offer You:
Working with enthusiast colleagues that strive to meet or exceed customer expectations
Working with Unique and Innovative products
Enable our customers to make the world Healthier, Cleaner and Safer
Collaboration with Technical Sales Support colleagues
Collaboration with Application Support Team
Demonstration facilities within the Breda office
Training (product, commercial,.) and Development opportunities
Market conform package including company car, cell phone, laptop, healthcare insurance, ...
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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