USG Corporation

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USG Corporation Project Coordinator (Construction) in Chicago, Illinois

_POSITION SUMMARY_ * * Provide administrative support for to customer job quotes including related data entry within Salesforce. Provides completed quotes directly to customers or to the outside sales representative. Tracks won/loss metrics for quotes and issues monthly reports on quoting activity and usage. Monitors issues, enhancements, and questions until resolution. Provides additional support to the business units as needed.


Includes the following and performs additional responsibilities as assigned * Responsible for quote management - building and managing project quotes within Salesforce, tracking won/loss metrics and quote usage. * Works directly with account reps on project information, product selection, material pricing and pricing escalators for quotes. * Issues monthly reports on quoting activity including won/loss metric and usage. * Develops, reviews, and adopts, documented team procedures and processes. * Assists in business process development. Provides recommendations on systems and business process enhancements to improve quote quality or customer experience. * Monitors issues, enhancements, and questions until resolution. Escalates issues as appropriate.

_KEY QUALIFICATIONS:_ _ * * *Education* * Bachelor’s degree required, degree in business-related field preferred. *Required Skills_* * Minimum of two years customer service experience or equivalent. * Strong customer focus with analytical and problem-solving skills. * Able to learn the technical side of the business and attain solid product knowledge. * Ability to work effectively in a fast paced, multi-tasking environment. * Exceptional attention to detail, quality and accuracy of projects. * Strong time management and organizational skills with the ability to juggle multiple demands, manage shifting priorities and meet deadlines. * Excellent attitude and communication skills to interact with all levels within the organization. * Proficient in Microsoft Excel, Microsoft PowerPoint, and Microsoft Word.

_Preferred Skills_

  • Experience with Oracle and Salesforce business applications.
  • Understanding of the construction industry and experience with ceiling products. /EOE including disability/veteran/

Job: *Sales

Organization: *Bldg Sys-Sales Admin Mgrs East-340-835

Title: Project Coordinator (Construction)

Location: Illinois-Chicago

Requisition ID: HQ 11315

We are an Equal Employment Opportunity Employer and do not discriminate on the basis of race, color, religion, gender, national origin, age, non-disqualifying physical or mental disability, sexual orientation, transgender status, sexual identity, veteran status, genetic information or other criteria prohibited by law.