Job Summary

Responsible for analyzing and responding to user requested new development and system modifications. Designs technical solutions to information problems. Performs technical tasks related to project completion, including problem analysis, program development and testing, documentation, and implementation.

Job Duties

• Assists in coordinating user departmental requirements with other I.T. functional areas, including but not limited to, requests for enterprise sign-owns, interfaces, and technical and networking support.

• Reports project progress and activity to a higher level technical analysts or management designate.

• Supports IT departmental initiatives such as OS migrations and internet browser upgradient.

• Responsible for developing programming skills where applicable.

• Prepares operational documentation for Data Center and IT HelpDesk operations.

• Develops and documents restart and recovery procedures.

• Responsible for production support of assigned I.T. applications, which could be twenty-four hours per day and seven days per week, at all required supported locations: provides I.T. support to various departments.

• Installs, maintains, and upgrades assigned application software as required.

• Develops test plans, creates, and modifies program code , assists users in development of test scripts, prior to system and release implementations.

• Works with departmental and division management to develop and implement Information Technology strategies.

• Mentors and reviews work of less experienced team members, insuring service level to user departments and system.

• Responsible for vendor management, which includes but is not limited to, contract negotiation, invoice reconciliation, release updates, issues lists, and new product evaluations.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 8 years-Relevant experience* (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.