*[Service Tech Description *[Description:[ Petroleum Equipment Installation and Service Technician

Installation and Service Technician Job Purpose: Serves customers by installing and servicing Petroleum Equipment systems and related products.

[Installation and Service Technician Job Duties:]{arial=""}]{arial=""}]{arial=""}]{arial=""}

• Serves existing accounts by analyzing work orders; responding to service calls ; inves tigating complaints; troubleshooting faults ; resolving issues
• Establishes service by studying system requirements; ordering and gathering parts; completing installation; performing acceptance tests
• Performs Periodic Covert Operations with limited to no communication for not longer than 72 business hours
• Maintains rapport with customers by examining complaints; providing solutions and suggesting system improvements/alternate techniques
• Maintains tool and equipment discipline by following operating instructions; troubleshooting breakdowns; performing preventative maintenance; calling for repair
• Accurately documents and describes service performed/actions taken
• Manages vehicle inventory of parts and pieces to provide service
• Maintains customer confidence by keeping service information confidential
• P articipate in educational opportunities; recurring training; reviewing standards and practices

[Skills/Qualifications: [Mechanical and Electrical Aptitude, Good Driving Record, Critical Thinking w/ Analyzing Information, Good Communication Skills, Time Management, Client Relationships, Equipment Maintenance, Confidentiality, Quality Focused, Results Driven, Supply Management[, Self Motivated ]{arial=""}]{arial=""}]{arial=""}