Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world

Principal Service Solutions is seeking Operation Managers to join our team supporting our customer in Hillsboro, Oregon. The ideal candidate will have previous management-level experience supporting equipment service and installation in a technology-based industry/semiconductor. 

Title: Operations Manager

Pay Range: $78,000.00 to $89,700.00 Annually

Medical, Dental, Vision, 401(k), PTO, and Paid Holidays.

• 12-hour shifts/days and nights available ( shift 4, 5, 6, and 7)

• Shift premiums (15%) for the night shift

• Overtime is paid after 10 hours worked, each shift

• The position works a compressed shift ( shift 4, 5, 6, and 7)

• Each shift is 12 hours per day, alternating 3 working days one week and 4 working days the next week.

Shifts Available and Schedule:

• Day Shift (5) Works every Sun, Mon, Tue, and every other Wed. Start Time: 07:00 AM to 7:30 PM 

• Day Shift (7) Works every Thurs, Fri, Sat, and every other Wed. Start Time: 07:00 AM to 7:30 PM 

• Night Shift (4) Works every Sun, Mon, Tues, and every other Sat. Start Time: 7:00 PM to 7:30 AM

• Night Shift (6) Works every Wed, Thurs, Fri, and every other Sat. Start Time: 7:00 PM to 7:30 AM

Overview: 

• The Operations Manager will be responsible for day-to-day people management of a team of up to 24 Manufacturing Technicians, supporting a service contract at our end customer, a leading semiconductor manufacturer.

• The position is located at Ronler Acres - Hillsboro, OR, and will require on-site work in and out of the fab floor.

• A high degree of professionalism and management presence are required.

Key Deliverables: 

• Compliance with all safety requirements

• Employee Management, mentorship, and satisfaction. 

• Customer Management and satisfaction. 

• KPI Tracking and Reporting.

• Successful documentation and distribution of company policies, procedures, and guidelines. 

Scope: 

• Communicate regularly with employees to maintain and improve employee satisfaction. 

• Promote good work ethics and attitude. 

• Ensure completion of any and all safety training and certification.

• Manage and track training progress and certification.

• Manage attrition rates with attention to continuous improvement. 

• Manage mentorship programs with key employees. 

• Assist PSS corporate with employee acquisitions and terminations. 

• Work with customers to understand their issues and roadblocks and generate associated plans to solve the issues and roadblocks. 

• Meet regularly with customers to understand improvement opportunities and present improvement project plans. 

• Develop, track, and present data that includes but is not limited to downtime reports, staffing reports, and quality issues. 

• Develop goals and measures for all OWLA personnel supporting the customer and perform periodic reviews of personnel to communicate success. 

• Identify work-related areas that require the generation or modification of company policies, procedures, and guidelines. Execute on documentation requirements. 

• Manage and promote professionalism in the workforce. 

• Promote employee referrals 

• Other tasks and duties as assigned.  

Candidate Profile: 

• Must have Management/leadership experience 

• Previous semiconductor or microelectronics experience is preferred. 

• AA degree in technical/engineering subject preferred.

• Prior military experience is viewed very positively 

• Must be proficient in MS Office Suite including Word, PowerPoint, and Excel

• Must have a sense of urgency when issues arise

Principal Service Solutions is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status

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