Job Information
MD Anderson Cancer Center Principal EHR Systems Analyst , Epic Ambulatory (Team Lead) in Houston, Texas
The Principal EHR Systems Analyst is a primary support contact for the assigned application and communicates directly with the Manager to discuss design decisions. They communicate directly with the IT analysts and ensures that all key decisions are implemented across the application. The Principal EHR Systems Analyst will be responsible for coordinating and communicating with the end users and representatives from all areas of the hospital related to their specific application.
The Principal EHR Systems Analyst should have an understanding of MD Anderson's objectives for utilizing an EMR and the ability to recognize opportunities for process redesign that will help the organization maximize the benefits of the system.
Standards & Testing In order to be adequately prepared and trained to build, test and optimize the Epic system, MDA requires that Epic certification be obtained within 180 days of hire. Required certifications must be maintained as assigned.**
Develop and adhere to standard operating procedures, and maintain build standards (SME Signoff or governance sign off)
Adhere to the best practices set by IS division as well as all MDA policies, procedures, and standards; assists with the development of best practices and standard operating procedures for the EHR
Prepare documentation as needed for the implementation of enhancements or new technology
Follow documented change control processes and may perform change control audits
Perform quality control and testing, and review the build of other analysts to ensure that solutions are technically sound
Oversee Epic updates/new releases for assigned modules
Work with manager to assure that a consistent approach for standard operating procedure is followed throughout
Clinical Only - Provide clinical expertise for build and testing standards
Build, Content Management and System Configuration
Implement and manage complex changes or projects for the system in a timely manner while proactively communicating with end users and prioritize work for the team
Maintain / troubleshoot build within EHR
Modify Epic content as prescribed by the project team
Lead/communicate/participate in the implementation/optimization efforts and receive approval from one or more governing bodies
Focus on patient safety when analyzing system configuration and enhancements
Perform high risk/complex system maintenance as needed
Oversee and when necessary, assist in routine build to meet build metrics
Manage multiple projects, work with integrated teams and support complex problems, prepare status reports for leadership
Lead and provide expertise to optimize the design and development of systems
Provides expert and creative solutions to user requirements and problems by taking the initiative to research, resolve and respond to inquiries
Provide technical expertise and leadership for the design and development of systems
Clinical Only - provide clinical expertise to lead the design and development of systems
Support
Provide support and problem resolution to customers including SI Events
Respond to requests in a timely manner while proactively communicate expectations for procedures, service arrival (ETA), or project deliverables to stakeholders
Lead and/or participate in after-hours application support and downtime procedures
Provide technical and workflow knowledge of assigned applications to better troubleshoot and resolve incident
Mentor staff to enhance their knowledge of assigned applications
Facilitate issue resolution with Epic technical support
Clinical Only - Translate clinical communication to technical changes
Liaison, Networking Skills and Business knowledge:
Collect, analyze and prioritize the information gathered regarding potential system enhancements and workflow resolution to customers
Manage liaison relationships with customers and OneIS to provide effective technical solutions and customer service
Collaborate or lead analysts to obtain technical and workflow knowledge of business operations
Manage and execute the adherence to regulatory requirements, quality standards and best practices for systems and processes and collaborates with internal and external stakeholders
Attends meetings, participates in workgroups, and/or serves on committees as needed
Coach and provide advice, guidance, encouragement, constructive feedback and transfer knowledge to less experienced team members across OneIS and the institution
Serves as a team lead an may have direct reports
May participate in the employee performance evaluation process for assigned staff
Clinical Only - Translate technical build information to clinical customers
People Leadership Provides development opportunities and ongoing feedback to employees to include timely completion of administrative staff and classified employees each evaluation period.
• Provides clear direction and communication to employees within unit.
• Manages operating expenses to budget.
• Completes required 16 hours of continuing education for people leadership skills per year.
• Complete Management Curriculum within required timeframe.
Will serve as an application lead which will include people leadership, system monitoring, evaluating system performance metrics and indicators, and risk assessment.
Partners with manager to oversee application quality assurance and team daily activities
Other duties as assigned
Education Required: Bachelor's degree.
Certification Required: Must obtain Epic certification issued by Epic within 180 days of date of entry into job.
Preferred Certification: Epic Ambulatory
Experience Required: Seven years of relevant healthcare information technology experience. May substitute required education with years of related experience on a one-to-one basis. May substitute up to two years of clinical experience or relevant business experience for relevant healthcare information technology experience.
Preferred Experience: 3-5 years specific experience with Epic application support, stakeholder management and business analysis. Specific experience with MyChart, Care Everywhere, EpicCare Link preferred.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
Requisition ID: 166439
Employment Status: Full-Time
Employee Status: Regular
Work Week: Days
Minimum Salary: US Dollar (USD) 119,500
Midpoint Salary: US Dollar (USD) 149,500
Maximum Salary : US Dollar (USD) 179,500
FLSA: exempt and not eligible for overtime pay
Fund Type: Hard
Work Location: Remote (within Texas only)
Pivotal Position: Yes
Referral Bonus Available?: Yes
Relocation Assistance Available?: Yes
Science Jobs: No
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MD Anderson Cancer Center
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