USG Corporation Account Manager, Corporate Accounts in Illinois

_POSITION SUMMARY_ This position supports Corporate Accounts as the primary contact for strategic clients. Incumbent meets with prospective influencers, develops a solution to meet critical needs, and presents this solution to gain customer agreement. The Account Manager represents and leverages the full USG product portfolio, including Ceilings, Gypsum, and Performance Materials to solve customers’ challenges and opportunities. Responsible for building long-term client relationships.

This position will report into the Chicago HQ office, but will not require relocation to Chicago.

Position band ranges from Exempt 8 – 9; band and corresponding midpoint may be adjusted based on candidate skills, knowledge, education and experience.

_KEY ACCOUNTABILITIES AND RESPONSIBILITIES_ * Strategy o Negotiate opportunities to ensure top and bottom line growth for USG o Prospects within assigned segments for new opportunities for growth** * Collaboration o Primary contact for targeted strategic clients within their assigned segment. Represents the full USG portfolio to prospective clients o Collaborates with Architectural Solutions and facilitates meetings with client design staff to communicate client needs and gain support for potential solutions o Collaborates with BU Product Management to support product development and innovation o Engages with high-level contacts to understand their building needs and challenges o Communicates solutions to clients to gain agreement for a preferred supplier/client relationship including specifications and contractual agreement o Collaborates with Field Sales and Architectural Sales to support execution of client projects across multiple geographies * Development o Leads the development of tailored solutions that deliver value to each client o Builds long-term client relationships that build on our success


_Knowledge, Skills, and Abilities_ * Strong selling and negotiation skills * High-level of business and financial acumen * Strong critical thinking skills * Strong relationship-building skills * Strong problem-solving skills * Strong planning and coordination skills * Strong communication and collaboration skills * Ability to collaborate with other business leaders and functional groups to achieve shared objectives * Strong balance of intellectual and emotional intelligence / / _Physical Demands and Other Requirements_ · Travel approximately 25-50% of time

_Education and Related Experience_ * Bachelor’s degree in sales, marketing, or a related field of study * 5 years aggregate experience in sales and marketing positions, preferably with USG products _ _ _Competencies_ Indicate the career level for this position by selecting the appropriate box:

Professional * *Individual Contributor Manager
Manages at least one direct report Business Leader
Manages at least two managers Executive
VP level and above

Strategic Critical Thinking

· Translates strategy into action -Understands functional strategy and objectives and clarifies with manager to ensure alignment with job responsibilities and goals

· Problem solving / analysis -Asks open-ended questions to clarify underlying issues and identifies and escalates issues promptly and appropriately

· Planning and organizing -Multi-tasks and prioritizes work according to shifting goals, to accomplish own responsibilities

Focus on Customer and Market · Understands customer needs -Invests time to understand the needs of internal/external customers and how USG products and services can meet those needs

· Market / Industry knowledge -Demonstrates basic understanding of current market and competitive landscape in which USG operates

· Shares knowledge -Willingly shares information, materials and know-how to contribute to and achieve common objectives amongst team members

Innovation and Growth

· Adopts new ideas and creates new concepts -Shows willingness to explore and experiment with new ideas and meaningful questions status quo

· Entrepreneurship (calculated risk taking) -Approaches work or situations with a focus on how to adapt and enhance

· Process Improvement -Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond

People Inspires and Motivates

· Builds trust and respect -Earns trust by demonstrating a positive attitude and commitment to learn, while delivering on own accountabilities and tasks

· Creates teamwork and recognizes and celebrates contributions -Works with own team and others in a way that creates strong teamwork and mutual respect

· Leverages diversity -Takes cultural differences into consideration when interpreting messages and interacting with others

Coaches and Develops

· Provides feedback -Gives and seeks open and authentic feedback

· Develops others -Seeks to help others develop their job skills

· Builds talent pipeline -Gets involved in recruiting and is effective at attracting great people both internally and externally

Partnerships and Collaboration · Communication and interpersonal skills -Recognizes group dynamics and modifies one’s own communication style to suit different situations and audiences. Writes and speaks in a clear and concise manner

· External partnerships (customers, vendors and suppliers) -Addresses external stakeholder needs and concerns in a timely manner within own area of responsibility

· Cross-functional / internal collaboration -Seeks to understand internal/ cross-functional teams’ priorities and working styles and manages interactions across levels and functions smoothly

Personal Ownership and Results · Accountability and initiative -Takes personal responsibility for completing assigned activities and thinks beyond conventional approaches to provide high-quality work/service

· Performance orientation -Takes responsibility to ensure that the quality of work meets the expectations of internal and external customers

· Judgment and decision-making -Demonstrates enthusiasm to achieve results. Using sound judgment and decision making, consistently reaches quality outcomes on time and without error

Learning and Growth · Commitment to self – development -Strives to continuously improve skills by identifying traditional and non-traditional development opportunities

· Learning agility -Seeks feedback and challenging experiences; always looking to learn new things

· Change adaptability -Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work

Emotional Intelligence · Resilience -Demonstrates confidence in one’s own ability to deliver and stays calm in the face of situations beyond one’s control

· Sensitivity to others -Invests time to listen and understand others’ needs and views by observing their actions, behaviors and styles

· Stress tolerance -Demonstrates self-control under stressful situations. Takes time to listen to criticism without being defensive

Job: *Sales

Organization: *Bldg-Sys Corp. Account Mgr.-340-741

Title: Account Manager, Corporate Accounts

Location: Illinois

Requisition ID: ILL10019

We are an Equal Employment Opportunity Employer and do not discriminate on the basis of race, color, religion, gender, national origin, age, non-disqualifying physical or mental disability, sexual orientation, transgender status, sexual identity, veteran status, genetic information or other criteria prohibited by law.