SUMMARY

This position is responsible for the maintenance and operation of all audio, lighting, and video production equipment within Osceola Heritage Park. Property production equipment includes video boards and messaging systems, LED lighting systems, spotlights, digital audio systems, and other A/V equipment.

QUALIFICATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and maintain all audio, lighting, and video equipment.

• Update and maintain all technical drawings related to all audio and video equipment and signal paths.

• Troubleshoot and repair equipment and provide technical support for events as needed.

• Keep accurate inventory of tools, A/V testing devices, and related equipment.

• Perform maintenance and preventive maintenance projects.

• Manage all communications connectivity throughout the building.

• Coordinate all video and audio routing throughout the facility.

• Install, operate, maintain, and remove all equipment necessary for event production: audio consoles/systems, microphones, lighting boards/fixtures, cameras, Daktronics V7000 graphics system, video switchers, and TriCaster display systems.

• Additional duties to be assigned depending on department needs.

  EDUCATION AND EXPERIENCE

• A minimum of 2 years of hands-on experience in a technical support role in the event industry including concerts, athletic events, and expos, or an equivalent combination of education and experience.

• A minimum of 2 to 4 years’ experience in Audio/Video systems, including hardware and software, lighting systems controls, and troubleshooting skills.

• Operate a personal computer using Windows, Office, and other standard office equipment.

• Prior experience with video/matrix boards, at a fast-paced arena or like the venue is preferred, but not required, Daktronics experience preferred.

SKILLS AND ABILITIES

• Must be able to troubleshoot, analyze, and prioritize technical information to make informed recommendations.

• Ability to troubleshoot basic software/hardware problems.

• Demonstrate proper knowledge and use of all procedures, techniques, machines, materials, equipment, and tools used in technical construction and maintenance.

• Demonstrate proper knowledge and techniques in the use of lighting, sound, audiovisual, and rigging equipment used by Osceola Heritage Park.

• Professional presentation, appearance, and work ethic.

• Proven job reliability, diligence, and dedication.

• Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate and interface with all departments, as well as promoters and agents, assuring the finest levels of customer service

• Must be able to interact with the public and vendors.

• Must understand structured organizational techniques and excellent time management skills to multi-task in a fast-paced environment

• Experience in operating a forklift is preferred.

• Ability to work irregular / extended hours, including nights, weekends, and holidays a MUST.

  PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is regularly required to move around the facility; stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events.

• The employee will be working at extreme heights, sometimes with the use of ladders and various other pieces of machinery to reach extreme heights.

• The employee must occasionally lift and/or move up to 50 pounds.

• This position requires stooping lifting, carrying, and substantial walking. Must be able to stand or sit for long periods of time.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.