USG Corporation

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USG Corporation Sales Admin (Order Entry) - Ceilings Plus in Los Angeles, California

  • Serves as the primary point of contact for customers placing orders with Ceilings Plus.

    • Responsible for order entry, follow-up and customer inquiries.
    • Reviews order specifications and contacts costumer when clarification is needed.
    • Communicates new orders to Ceilings Plus team.
    • Tracks order and gathers or puts together any requested testing documents (MDIS, LEED, etc).
    • Utilizes Made to Manage (ERP) to provide high level of consistent customer service.
    • Accurately enter all customer order information, including correct material, quantity, customer profile and contact information, alerts shipping information, and other critical pieces of data.
    • Communicates effectively with all departments, including manufacturing, sales and accounting.

    • Proficiency in MS Office (Word, Excel, Outlook)

    • Excellent telephone and data entry skills.
    • Ability to read specs and drawings.
    • 1-3 years of direct or indirect customer service experience a plus
    • Strong customer service skills, including verbal and written contact, follow through, issue resolution, relationship building, and timely accurate courteous service.
    • Ability to work effectively in a fast paced, multi-tasking environment.
    • Strong detail orientation and communication/listening skills.
    • Possess a strong work ethic and team player mentality.
    • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.

/EOE including disability/veteran/

Job: *Sales

Organization: *CP California-20-Sales

Title: Sales Admin (Order Entry) - Ceilings Plus

Location: California-Los Angeles

Requisition ID: CP 10069

We are an Equal Employment Opportunity Employer and do not discriminate on the basis of race, color, religion, gender, national origin, age, non-disqualifying physical or mental disability, sexual orientation, transgender status, sexual identity, veteran status, genetic information or other criteria prohibited by law.