The Account manager will be responsible in managing the accounts assigned to him/her under the Book of Business and 1) retain the customer base by renewing their annual subscription aligned with business strategies and to 2) to grow the existing customer portfolio by actively hunting opportunities within the existing customer base and identifying sales opportunities and increasing XpertHR value .

We are looking for Account Managers in Manila, Philippines who can demonstrate the ability to take the initiative to support customers and assist them to maximise value in relationships and services to achieve their business goals. We’re looking for a passionate individual who will join a growing team to deliver our vision to shape the world by connecting markets to optimise global resources.

Key Accountabilities:

• Manage an existing book of business ( i.e. in charge of renewing customers with existing contracts)

• Meet Sales Team Objectives including but not limited to the following:

• Retention activities through working in advance

• Generate Upsell opportunities and convert forecasted pipeline to sales

• Engage with customers to verify user experience and identify pain points

• Drive conversations based on mutual understanding with customer needs and addressed with value-led proposals

• Collaborate with cross functional partners to extend positive customer experience

• Other duties maybe assigned

Qualifications:

• At least 2 years of inside sales/account management experience (preferably B2B Sales)

• Excellent communication skills (verbal and written)

• Bachelor’s Degree preferred but not required

• Experience handling with CRM tool is a plus

• Exposure with HR is an advantage

• Global territory management experience is preferred (UK & US regions)

• Amenable with working on either mid shift or night shift

• Must be in current role for 1 year

• Must not have received any Disciplinary Action within the past 12 months

• Must not have any Attendance and Punctuality issues in the past 12 months

  LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.