Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose The Senior Account Manager position will lead all business development and sales activities with a key national retail account and customers in their assigned territory. This position will establish a nationwide strategy for sales, marketing, and customer relations. This person will support sales of existing core products and identify new product and technical programs to catalyze profitable growth for Dana at customer locations across US and Canada. Job Duties and Responsibilities The person we seek for this critical role will be an accomplished business leader with a strong sense of shareholder stewardship and the ability to motivate and plan profitable new growth avenues for the company at key nationwide wholesale/retail customers .Customer relationships are crucial elements in the company's growth plans and this account leader will possess the general management capabilities, innovation, energy, and business acumen to build shareholder value and enterprise capabilities in the customer relationship. The Senior Account Manager will have key responsibilities in driving the successful and profitable growth of the company's current and future products in the commercial vehicle segment with key national account responsibility and within the assigned territory. In particular, this person will have distinct and measurable responsibilities as follows: Primary customer contact with Key National Account and within territory. Develop a sales strategy and objectives, executive briefings and prepare communication with the senior leadership of Dana and the customer. Represent voice-of-the-customer within Dana and responsible for customer metrics. Maintain accurate regional revenue forecasts and sensitivity analysis by providing analytical and thoughtful information in a data driven environment Review and monitor customer activities monthly, including customer performance metrics and communicate developments to Dana constituents both internally and externally. Develop and execute sales plans to pull business through IAM working effectively with the Dana regional sales team in a matrix structure Understand customer products and organizational structure to effectively build relationships with teams and engage customer. Develop stronger relationships with customers at the senior level Design and implement an effective growth strategy across customer locations, understand the technical product and drive revenue growth Negotiate pricing and other important supply chain matters (quality, delivery, and timing). Build relationships with customer at different levels, in different departments, and at locations in order to support current and future business Oversee accounts receivable activity ensuring recovery of costs, make product presentations to customer purchasing, engineering, and manufacturing departments/representatives Partner with internal Dana teams (to include pricing, product planning, and marketing) to achieve growth objectives Research and identify additional sales and growth opportunities, developing sales packages and market development and business development initiatives Maintain current knowledge of competitor's activity and significant changes Qualifications Minimum of a Bachelors Degree in Business or equivalent experience Minimum of 5 years in commercial vehicle or similar industry sa