JOB REQUIREMENTS: If you are looking to be part of a company focused on making our roads and communities safer that follows the core values of Safety First, Get Stuff Done, Fight for the Greater Good, Figure It Out, and Be Helpful, apply to join our team of passionate individuals today! *TAPCO is looking to hire for this role in Massachusetts, Connecticut, and Rhode Island* What TAPCO has to offer you: Quarterly Bonus Program 10 Paid Holidays Paid Vacation and Personal Time (starting day one) Four Weeks of Paid Parental Leave with no waiting period 401K Plan with Employer Match (fully vested on day one) Company-Funded Short-Term Disability Health, Vision, and Dental insurance Quarterly Company Events and Lunches Have a say in TAPCO Happenings by joining the Fun or Safety Committee What you will accomplish as a Field Technician at TAPCO: The Intelligent Warning Systems Technician has the technical skills to install, troubleshoot, service, and perform maintenance on a variety of solar-powered as well as AC-powered safety systems. They possess strong problem-solving skills, including diagnosis of electrical, mechanical, wireless, and computer systems. This position will work with contractors to install new devices, train users how to operate them, as well as perform periodic maintenance for all types of TAPCO Made products. This position will operate in the office and in the field, with travel up to 75% of the time throughout the United States. This position reports to the IWS Service Manager. Essential Duties and Responsibilities: Provides training to contractors, end users, and distributors Reviews sales orders and project plans prior to going on-site to ensure they are prepared Provides any necessary feedback about discrepancies or issues to the Quality Department, Sales Team or Technical Sales Group Works with Sales or TSG when necessary to assist with resolutions to problems or customer concerns Requests sales quote generation and follow-up for parts, services, upgrades and maintenance/support agreements; ongoing coordination, renewal management and billing of associated contracts Monitors, prioritizes, and follows up on all open service cases until resolved and closed Perform installation, maintenance, and repairs to a wide variety of electronic, computer, communication, network and other systems Troubleshoot and repair equipment including diagnosing electronic failures Assists with the acquisition process of maintenance contracts; building the scope of work, site visits when necessary to evaluate the current condition of equipment and creation of the proposals. Performs other related work as required Required Qualifications and KSA Must be able to frequently drive to customer sites, including multi-day overnight travel Must be able to travel outside Wisconsin, up to 75% of the... For full info follow application link. Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/9242A69D79D242C0 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.