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Help at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary:

Reporting to the Clinical Supervisor, the Community Health Worker will primarily be working out in the community with specific target populations throughout our Bronx & Manhattan, NY territory. CHWs will work closely with Care Coordination RNs and LSWs to improve patient care and outcomes.

Duties & Responsibilities:

• Responsible for establishing rapport with clients and their caregivers

• Follow up with clients via phone calls and home visits

• Help clients set personal health related goals

• Provide referrals for services to community agencies as appropriate

• Help clients connect with transportation resources and provide appointment reminders when needed

• Work collaboratively with other Help at Home personnel assigned to the same client

• Act as a client advocate and liaison between the caregiver, family, and community service agencies

• Document accordingly in the EMR and other software no later than 24 hours after client contact

• Attend regular staff meetings, trainings and other meetings, as requested

• Manage assigned caseload of clients

Preferred Skills & Abilities:

• Ability to work independently and as part of a broader care team as the situation requires

• Excellent interpersonal, written, and verbal communication skills

• Organized, flexible and ability to multitask

Education & Experience:

• Bachelor’s Degree preferred (not required)

• Care Coordination/Case Management experience preferred

• One to two (1-2) years of experience directly related to the duties and responsibilities specified

• Strong preference for experience with elder population in a home health care, hospice/palliative or facility setting

What We're Offering:

• $60,000 base salary + travel reimbursement

• Benefits (Health/Dental/Vision)

• 401(k) plan

• Paid time off

• Paid & floating holidays