Job Description

An employer is looking for a RMA technician to join their RMA (Returned Materials) Team in North Scottsdale. These individuals will be overseeing the logging and testing of returned product to the distribution center. During this testing they will be involved in discovering the problem, solving the problem that caused malfunctions and then also test the product and recover video. They will be processing the product through a return log and then update the log when it is fixed.

Responsible for testing devices and determining likely failure source, primarily working under RMA. Responsibilities

also include:

May be requested to assisted in testing specific functions per RMA Manager as generated from Quality team.

Will coordinate with RMA Manager for specific devices to be tested.

Act as an individual contributor in the development of process improvements.

Maintain RMA Databases used, such as JIRA.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

1+ years' electronic troubleshooting experience

DC and AC Circuit knowledge

Previous exposure to soldering

Good base knowledge of electronics

Experience in a manufacturing environment Ability to read logs and schematics.

Electronic/Electrical manufacturing troubleshooting experience.

Familiarity with MS Dynamics and JIRA. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.