Job Information
Bridgestone Firestone LLC Automotive Lead Technician in Selma, Alabama
*Possible Sign-On Bonus of $2,500**
Position Summary**
The Lead Technician position requires your experience and technical expertise to diagnose drivability, and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.
Responsibilities
Customer and Vehicle Service (85%)
- Personally road tests automobiles (both before and after service work is performed).
- Performs inspections on assigned vehicles following BSRO procedures (according to M.A.P. Guidelines) to reports findings to service management.
- Assists in performing diagnostic activities.
Miscellaneous Functions (15%)
- Maintains service center standards of cleanliness, orderliness and appearance of space and equipment in the service department.
- Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, alignment machines, brake lathes, etc. If needed, the store will contact the qualified repair vendor to perform the maintenance.
- Complies with company safety policy and federal/state OSHA safety requirements which include, but is not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.
- Attends meetings as required by management.
- Helps to provide on-the-job training for newly employed VSTs.
- Other duties as assigned by Store Manager, Service Manager and/or Manager of Vehicle Services
- Adequately explains mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and Bosses on an as-required basis.
- Performs tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles and manual drivetrains and axles.
- Keeps store management aware of service area mechanical repair problems as they occur.
- Performs other duties as assigned or as required for the orderly management of the store, such as: removing mounting and/or installing tires, shock absorbers, batteries and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighting up to 100 lbs.
- Drives Boss or company vehicles to drop off and pick-up Bosses or automotive parts.
- Practices proficiency in the application of BSRO methods, standards and procedures.
- Continuously learns new technical information and techniques in formal training sessions in order to stay or become proficient in automotive diagnosis and repair.
- Maintains A.S.E. certifications and air conditioning certifications as necessary.
- Maintains state inspection licenses as necessary.
- BSRO certifications completed and current.
- Follows all BSRO applicable BSRO Standard Operating Procedures (SOPs) and Policies.