The Client organisation was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organisation. The Client org operates across 40+ jurisdictions globally.

This role will report into the Execution of Monitoring and Testing in Client and will focus on projects to build or enhance the control framework and having the knowledge / becoming the subject matter expert in specific areas. This also includes assisting in the development of strategic solutions to address any deficiencies in the wider Client monitoring controls framework (e.g. RCSA / MCA, Issues Management) and ensure compliance with regulatory requirements and with firm Policy and Standards globally.

The Execution of Monitoring and Testing team owns all supervisory and conduct metrics for the department and is tasked with the identification of best practices and processes, the integration / centralisation of controls across legacy organisations, analyses and implementation of enhancements, process flow mapping and maintenance, and coordination with other Controls teams.

This is an exciting opportunity for a practically minded professional with a solid understanding of controls and a keen interest to make a difference in a fast paced and many times uncertain environment.

The incumbent will be working closely with the Client business units and controls sub-teams, second line control teams across locations, Business Managers, as well as partner areas such as Operations and Technology.

Key responsibilities include:

• Support Client’s Execution of Monitoring and Testing Lead on key initiatives and requirements that collectively cover execution, oversight and reporting of Client’s Operational Risk activities

• Strategizing for the overall organization, growth within the department and employee development from a top of the house perspective

• Be a Subject Matter Expert / spearhead special projects and manage cross coordination for key controls such as: Training, Models, Records Management, Enterprise Entitlement Review System, Surveillance and Mandatory Absence, EUCs, Loss Capture System, Shared Drives Initiatives etc.

• Identifying and proposing remediation to root cause issues

• Evaluate and support end to end control implementation for key controls across Client, through development / maintenance of control profiles, reviewing and creating assisting with establishing continuous monitoring for global efforts

• Participate in process flow mapping program and / or contribute to existing programs, overlaying Client’s MCA and control attributes

• Identify and implement of key Business Control enhancements

• Proven experience in capability to build strong relationships

• Managing Quality Control Team

• Managing / participating in working groups

• Experience in managing multiple teams and projects in various locations

• Additional duties as assigned

Skills:

• Have experience with in-depth understanding of business impacts and across an organization

• Must have analytical inquisitiveness and problem-solving and ability to ask insightful questions, break analytical and business challenges into workable components and draw meaningful conclusions

• Possess excellent analytical skills and be able to prioritize / validate complex materials

• The role requires a comprehensive understand of multiple areas within a function and be able to communicate clearly

• Requires a comprehensive understand of multiple areas within a function and be able to communicate clearly

• Highly intellectual in character requiring exercise of discretion and judgment.

• Must be flexible to adapt to the changing needs of the organization during the different phases of Citi’s Transformation

• Demonstrated ability to be detail-oriented, and manage multiple competing priorities including emerging risks to deliver solutions in an effective control environment

• Ability to collaborate with others to achieve business objectives; Must be able to work with multi-disciplinary teams from different regions.

• Ability to communicate effectively with senior management within CAO and cross functional organizations, particularly with people from different geographies and cultures

• Holds themselves accountable

Other Qualifications:

• Bachelor’s / University degree or equivalent experience

• 8 to 10 years relevant experience

• Proven experience in independently handling enhancement projects and interacting with teams across all lines of defense globally

• Understanding of the Risk & Control disciplines, standards and associated gold source systems (Citi Risk & Control, Records Management Governance Tool, Document Management System)

• Must be a self-starter, flexible, innovative, and adaptive

• Proven ability to work in high-pressure, time-sensitive environment

• Ability to work collaboratively and independently, ability to navigate a complex organization

• Demonstrates leadership experience in managing projects and/or people

• A proactive and “no surprises” approach in communicating issues

• Excellent written and verbal communication skills

• Superb Presentation skills – in person and via video/phone

• Strong Excel & PowerPoint skills

Education:

Bachelor’s degree / Master’s Preferred

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

May 21, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.