Description

Since Day 1, Amazon has focused on providing new and innovative technologies to solve challenges in the last mile delivery space. Last Mile team ensures the most customer-centric experience possible, from the time a customer places an order with Amazon to the time the package reaches the customer. Amazon Flex is an integral part of this world class last mile operation. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.

The AmFlex JP team is looking for an analytical, results-oriented leader to lead the Planning function. In this role, you will be responsible for Delivery Partner (DP) business planning, DP scheduling, acceptance and fill, forecasting, and expansion into new regions and launch of new sites across the JP AMZL (Amazon Logistics) and Grocery programs. This is a highly visible role that requires partnering with a cross-disciplinary team of program managers, ops managers, marketing managers, data scientists, engineers, product managers, finance partners and executives across the AmFlex, AMZL, transportation and Grocery businesses.

The successful candidate will be self-motivated, passionate, highly analytical and detail-oriented, possess superior inter personal and communication skills, and be comfortable working independently to drive growth and change in a fast-paced environment. An extreme bias for action and dive deep is an absolute must, and candidates must demonstrate a superior track record of delivering results. You must have sound business judgment and the ability to think strategically with a long-term vision about this fast-growing space, while being able to execute on tactical details.

This role requires a high level of writing, judgement, influence, and ownership. You will lead with data to persuade others, own and develop strategic partnerships with internal and external customers. This means, you must be an excellent communicator and write engaging narratives and present them effectively. You will be required to routinely build from the ground up and deliver the right things with limited guidance.

The right candidate will have experience developing both products and programs from scratch and be comfortable with stepping into uncharted territory. You will have experience working in a global, matrixed organization and with cross-functional teams. Furthermore, you will have a proven track record of coordinating multiple initiatives at once, managing trade-offs across competing priorities, and delivering results. An extreme bias for action and dive deep is an absolute must, and candidates must demonstrate a superior track record of delivering results.

【More Information】

・Department: Last Mile(AMZL) (https://www.amazon.co.jp/b?node=5637343051)

・Job:Program / Project Management (https://www.amazon.co.jp/b?node=5609904051)

・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

Key job responsibilities

•Own the 13-week and long-term capacity planning cycles

•Plan capacity based on volume plans published by the AMZL planning team

•Influence Delivery Partner last mile recruitment strategy and ensure capacity is enough to meet demand and support upside in package demand while optimizing for cost speed and service performance

•Have a long-term vision on building process to support over 100% growth in the Amazon Flex last mile program for Amazon JP

•Build strong relationships with tech partners and influence the tech leaders to solve complex business problems by collaborating to build the right tech road map for the capacity planning team

•Interact with senior-level audiences (including directors and vice presidents) from both internal and external teams

•Develop the Amazon Flex planning process, tools, and models along with deep insights on the network to deliver high quality customer experience while minimizing cost and improving fulfillment speed

•Invent new (and drive continuous improvement for) mechanisms that enable impact at scale - including processes, tools, procedures, and inspection points

•Effectively establish, prioritize and negotiate resources to unblock teams, increase the speed of delivery and manage critical escalations

•Make high judgement trade-off decisions (time vs. effort vs. features) between short-term and long-term needs when delivering results

•Display strong emotional and cultural intelligence when communicating across borders and disciplines with diverse needs

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

Basic Qualifications

• Bachelor’s degree or equivalent experience

• Business level of English (written, verbal)

• 8+ years of experience in program or project management

• Experience in business analytics, operations, capacity planning, or transportation industries

• Experience using data analytics tools

• Experience leading teams with direct reports

Preferred Qualifications

• Knowledge of demand modelling, pricing optimization, and customer/product segmentation

• Experience with pricing strategies in Retail or B2B services

• Ability to conduct data-driven deep dives and identification of trends/patterns to develop insights for key business decisions and sizing of top & bottom impacts of alternative pricing strategies

• Comfortable working with ambiguity and managing multiple projects and priorities in a dynamic environment

• Ability to collaborate cross functionally Ability to make data-driven assumptions that can be tested and validated, then scaled with varying use cases

• Excellent written and verbal communication skills (decision narratives, investment proposal and/or PRFAQ experience a plus) Business level in Japanese

• Experience owning product and program strategy, end to end delivery, and communicating results to senior leadership Strong quantitative, analytical, and problem-solving skills - comfortable with data analysis and able to use data to make recommendations and drive decisions Extremely well organized and detail oriented, Deadline driven

• Excited about working in a diverse group and contributing to an inclusive culture.

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、１次面接の前に個別にご案内することができます