Responsibilities

Patient Accounting Coordinator

Hours- Full-Time

JOB DESCRIPTION:

The Patient Accounting Coordinator will support the Business Office in collections, the TAR process, billing, and reporting.

Del Amo Behavioral Health System, a subsidiary of UHS ,offers a safe and compassionate environment for individuals looking for hope and healing from emotional, psychiatric and addiction issues.

Del Amo Behavioral Health offers a wide range of options, including inpatient, outpatient and specialty programs that includes children, adolescents, adults and seniors. Whether addressing the needs of adults, adolescents or children, we are committed to providing our patients with treatment to help them find recovery that endures. Our patients receive the same quality treatment from our thoughtful and compassionate team no matter the level of care.

Learn more and apply today by visiting our website at: www.delamohospital.com

Benefit Highlights:

• Challenging and rewarding work enviornment

• Competitive Compensation & Generous Paid Time Off

• Excellent Medical, Dental, Vision and Prescription Drug Plans

• 401(K) with company match and discounted stock plan

• SoFi Student Loan Refinancing Program

• Career development opportunities within UHS and its 300+ Subsidiaries!

• More information available on our Beneftis Guest Website: benefits.uhsguest.com

  About Universal Health Services

  One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

  Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washingon, D.C., Puerto Rico and the United Kingdom. www.uhs.com

  Qualifications

  JOB REQUIREMENTS:

  Education: High School Graduate or Equivalent required.

  Experience: Two years insurance collections in a hospital setting.

  KNOWLEDGE/SKILLS:

• Effective telephone techniques and listening skills required.

• Working knowledge of insurance terms, reimbursement procedures, medical terminology and hospital services, rates and policies relating to collection activities required.

• Must be able to perform assignments with minimal supervision;

• Must be able to perform concentrated and/or complex mental activity with frequent involvement in complex and/or highly technical situations;

• Must be able to work successfully under highly stressful conditions;

• Must be able to make sound, independent judgments based on scientific and/or ethical principles;

• Must be able to comprehend and perform oral and written instructions and procedures;

• Must be able to collaborate with other multidisciplinary team members in an appropriate fashion;

• Must be capable of adapting to varying workloads an work assignments on a constant basis;

• Must have effective comprehensive reading skills, strong communication skills, written and verbal.

• Must possess a valid California Driver’s License in order to drive hospital vehicles or on hospital business.

  MINIMUM REQUIREMENTS OF THE POSITON:

• Must be able to demonstrate special training, knowledge and skills specific to job specific competency within three (3) months of hire date

• Must complete all required mandatory inservices annually.

• Must be tested for Tuberculosis with a PPD skin test or chest x-ray upon hire; PPD skin test required annually or chest x-ray tri-annually thereafter.

  JOB DUTIES:

• Knowledgeable of all payers and billing/payment practices.

• Knowledgeable of collections procedures and schedules.

• Posts direct deposit payments.

• Prepares, submits and posts patient credit card refunds.

• Prepares and distributes collector work lists.

• Reviews direct deposit explanation of benefits and applies contractual adjustment accordingly.

• Consistently prepares recommendations for the referral of delinquent information to the Business Office Manager in a timely manner to facilitate their resolution.

• Consistently provides appropriate and logical justification for account disposition and recommendations.

• Consistently reviews any delinquent insurance information and reports to the Business Office Director any self-pay accounts in the house as a result of no insurance.

• Consistently follows department policies and guidelines in obtaining, reviewing and settling delinquent information.

• Regularly investigates apparent trends or patterns of delinquent patient information and reports to the supervisor and co-workers on the pertinent findings.

• Demonstrates proficiency in applying proper and effective account investigation/analysis and settlement techniques in performing job functions.

• Consistently follows up on problem delinquencies and develops recommendations for their proper disposition within three (3) days of their identification as a problem.

• Consistently obtains appropriate additional information, clarification regarding insurance or third party information to ensure the initiation of the proper follow up action.

• Consistently responds to inquiries from Hospital personnel regarding current information relating to the patient insurance information.

• Demonstrates a thorough knowledge and understanding of admitting procedures and the collection of proper information thereof in performing job duties and explaining insurance information to patients and third party payer organizations.

• Accurately reclassifies accounts within 24 hours of insurance verification if appropriate and brings to the attention of the Business Office Manager if there are any delinquencies.

• Obtains and analyzes all pertinent information available in order to make the most informed decision based on factual and objective data.

• Demonstrates an understanding of the legal avenues available for facilitating the settlement of problem delinquencies.

• Consistently provides statistic information regarding information status and disposition reports in accordance with established schedules.

• Demonstrates knowledge to assemble and maintain records appropriately in order to increase overall efficiency to maximum potential.

• Always ensures the accuracy and completeness of records.

• Regularly reviews legislation effective to all third party reimbursement to remain aware of any pertinent changes in allowances or requirements.

• Demonstrates proficiency in automated systems including: MIS, PBX, Copy Machine and Fax Machine.

• Demonstrates understanding of utilization review systems including eligibility, authorizations, benefits and collections.

• Demonstrates and is knowledgeable of the following policies and procedures for disaster and alarm response: a) Who to call; b) Checklist; c) Fire Department notification; d) House Supervisor notification; and e) Triage procedures.

• Other duties as assigned.

  EEO Statement:

  All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

  We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcment. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsoliciated calls from recruiters.