This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11861076

Job Title: Representative, Inside Sales

Reports To: Director, Sales

Position Location: Vernon Hills, IL

FLSA Status (Exempt/Non-Exempt): Exempt

Position Summary:

Strategically grows key accounts and captures new business within assigned territory through outbound telephone contact. Primary focus will be the life science sector which includes pharmaceutical and bio-tech organizations. Communicates Cole-Parmers value propositions by offering product and services. Works to establish effective business relationships with multiple levels. Identifies new business opportunities with account and actively closes on leads, quotes, etc.

Key Responsibilities:

• Achieves annual sales; understands and implements Antylias systems, contracting, and pricing strategies.
• Builds relationships to promote sales growth of key account through outbound phone, email, or other methods of communication; establishes working relationships with end-users and buyers in order to secure sales.
• Develops and maintains effective relationships with multiple customer departments (Purchasing, Engineering, Maintenance, Laboratory and Quality); identifies key players at customers organization; understands and meets customers needs.
• Probes and identifies customer opportunities that are not readily apparent; offers solutions.
• Is empowered to coordinate efforts with other department (such as marketing, applications, Customer Services, and Credit) to ensure the satisfaction of and bolster the relationship with their key accounts.
• Performs sales support duties on their key account such as entering orders and quotes.
• Works to reactivate accounts with no sales activity within a defined period; identifies biggest potential.
• Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans at business review meetings.
• Develops new business through researching and understanding the customers market (Bio-tech, Clinical, etc.).
• Attends product/vendor/systems meetings and trainings to stay up to date on new product lines and current systems.
• Utilizes supplier catalogs, on-line databases, and other appropriate resources to cross reference products to meet customer order requirements. Makes suggestions for alternative products when items are not readily available.
• Assists customers with buying decisions: researches product, cross-reference, pricing & availability.
• Maintains accurate records and the files necessary for proper management of customers.
• Performs other duties as assigned.**\

Education:

• Bachelors Degree in a science related field**from an accredited higher learning institution strongly preferred or an equivalent combination of education and experience.

Experience

• Minimum 1 year Inside/Field Sales or Technical Product experience in related product categories strongly preferred.

Minimum Requirements/Qualifications:

Proficiency in Excel and MS office applications is required, and strong database experience is desirable.

Interpersonal skills to build relationships with and to conduct professional and courteous phone conversation with internal and external customers.

Must be results oriented and self-motivated; strives to achieve targets and goals; is assertive and proactive.

Excellent technical and analytical skills; ability to learn product lines in order to participate in promotions and probe effectively; ability to analyze data and compile reports as needed. Must be able to assimilate data and draw conclusions.

Must possess a customer focused mentality to meet and excee our customer expectations.

Ability to manage and execute multiple projects concurrently to successful completion, meet deadlines, and follow-up in a timely manner through excellent organizational, planning, prioritization and multi-tasking skills.

Ability to work independently and be able to work in a team atmosphere