USG Corporation

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USG Corporation Production Supervisor (Shipping) - Westlake in Westlake, Ohio

Job Description/Responsibilities: * Incorporate safety into all aspects of the loading operation and ensure that safe working conditions, actions and practices exist and are followed at all times. * Lead in establishing and maintaining safety documents such as VWI’s, SOC’s, etc. * Responsible for (7) direct reports - a Service Coordinator and 6 Shipping Operators. * Oversees all facets of the outside contracted services of the on-site Tarping & Switching Service employee(s). * Responsible to efficiently plan adequate manpower to meet daily shipping needs. * Responsible for scheduling and management of truck slots, shipment of grid orders, warehousing organization, customer service inquiries. * Responsible for Home Depot LDC & RDC shipment management. * Coordinate Straight Bill shipment paperwork. * Coordinate customs paperwork for Canadian Transfer shipments. * Schedule returns through the Authority to Return (ATR) process. * Lead the Lean activity events including Reflection Board meetings, Gemba Walks and Continuous Improvement (CI) Card management. * Manage assigned Mobile Equipment Maintenance invoices. * Manage one or more plant Model Programs as needed. * Assist in the selection and training process of departmental employees to create an effective service team and establish and maintain effective communication. * Ensure loaded products meet or exceed customer requirements. * Communicate with the USG Customer Service Center, Logistics, all carriers, traffic department and internal customers to include scheduling, locking and unlocking orders. * Investigate shipping error root causes via Complaint Corrective Action Requests (CAR’s) and generate solutions to prevent complaint reoccurrence. * Responsible for coordinating and assisting in all inventory activities. * Work together with the Warehouse/Material Handling supervisor and crew to efficiently keep the warehouse organized, clean and in order.


  • Strong leadership, effective verbal and written communication, decision-making and people-handling skills; ability to work in a diverse workforce environment.
  • Ability to conduct effective safety huddles and departmental meetings.
  • Business-minded, people and results oriented, with a strong emphasis on safety and quality.
  • Self-starter, excellent organizational skills and the ability to handle multiple priorities effectively.
  • Strong computer skills including all Microsoft Office products and Oracle Experience.
  • Demonstrated ability to operate within a planned budget and hold costs within established goals.

/EOE including disability/veteran/

Job: *Supervisor - Manufacturing or Distribution

Organization: *Westlake/AMC-Plant Services

Title: Production Supervisor (Shipping) - Westlake

Location: Ohio-Westlake

Requisition ID: WES10139

We are an Equal Employment Opportunity Employer and do not discriminate on the basis of race, color, religion, gender, national origin, age, non-disqualifying physical or mental disability, sexual orientation, transgender status, sexual identity, veteran status, genetic information or other criteria prohibited by law.